Privacy Policy for Pluuto

Effective Date: March 15, 2026

Pluuto is operated by Pluutoverse Enterprises LLP, located in Calicut, Kerala, India. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Pluuto mobile application and related services. By using the Pluuto app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect the following information:

  • Name
  • Email address
  • Phone number

Users may sign in using:

  • Phone number with OTP verification
  • Google account authentication

Event Organizer Content

Event organizers may upload information including event details, event posters or images, contact information, and event descriptions. This content is visible to users of the Pluuto platform.

Payment Information

When purchasing event tickets through the app, payments are processed securely through our payment partner Razorpay. Pluuto does not store full credit or debit card details. Payment information is handled directly by the payment gateway according to their policies.

Analytics Information

We use analytics tools such as Google Analytics to understand how users interact with the app. This may include device type, app usage patterns, and general usage statistics to help improve the app experience.

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Allow organizers to publish events
  • Facilitate ticket purchases
  • Improve the functionality and performance of the app
  • Provide customer support
  • Analyze usage trends and improve services

3. Third-Party Services

Pluuto may integrate with third-party services including payment processors such as Razorpay, authentication providers such as Google, and analytics tools such as Google Analytics. Additionally, some events may link to external ticketing websites. When users click these links, they are redirected to third-party platforms that have their own privacy policies. Pluuto is not responsible for the privacy practices of those third-party services.

4. Data Sharing

We do not sell user data to third parties. Information may be shared only when necessary to process payments, provide third-party services integrated into the app, or comply with legal obligations.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no digital platform can guarantee absolute security.

6. Age Policy

Pluuto is intended for users aged 13 and above. Individuals under the age of 13 should use the application only with the supervision of a parent or guardian.

7. Account Deletion

Users can permanently delete their account directly within the Pluuto application. When a user selects the 'Delete Account' option in their profile settings, their account and associated personal data are permanently removed from our systems, subject to any legal or security obligations.

8. Data Retention

We retain user information only for as long as necessary to provide our services and comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application or on our website. Continued use of the app after updates indicates acceptance of the revised policy.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Company: Pluutoverse Enterprises LLP
Location: Calicut, Kerala, India
Email: pluutoenterprises@gmail.com